Last Updated: 26-July-2026

Thank you for shopping with &i. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products from www.drinkandi.com.

1. Order Processing

All orders are processed after successful payment confirmation.

Orders are generally processed within 1–2 business days, excluding Sundays, public holidays, and unforeseen circumstances.

Orders placed after business hours, on weekends, or on public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive a confirmation email or SMS containing shipment tracking details, where available.

2. Shipping Locations

We currently deliver to selected locations across India.

Delivery availability depends on the serviceability of your postal code by our logistics partners.

If your location is not serviceable, we will notify you and process a full refund for any payment received.

3. Delivery Timeline

Estimated delivery timelines are:

• Metro cities: 2–5 business days

• Other cities and towns: 3–7 business days

• Remote locations: 5–10 business days

These timelines are estimates only and may vary depending on courier operations, weather conditions, public holidays, regulatory restrictions, or other circumstances beyond our reasonable control.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before payment is completed.

From time to time, we may offer free shipping promotions subject to specific terms and conditions.

5. Delivery Attempts

Our courier partners may make multiple delivery attempts.

If delivery cannot be completed because:

• the recipient is unavailable;

• the delivery address is incorrect or incomplete; or

• the shipment is refused,

the order may be returned to us.

Additional shipping charges may apply for re-dispatch, where applicable.

6. Delivery Address

Customers are responsible for providing complete and accurate delivery information.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses or inaccurate contact information provided during checkout.

7. Inspection Upon Delivery

Please inspect your order immediately upon delivery.

If you receive:

• a damaged package;

• a tampered package;

• an incorrect item; or

• a missing item,

please contact us within 48 hours of delivery at care@drinkandi.com with your order number and clear photographs of the package and product.

Claims submitted after this period may not be eligible for replacement or refund.

8. Perishable Products

Our products are consumable and should be stored according to the storage instructions printed on the product packaging.

Once delivered, customers are responsible for the proper handling and storage of the Products.

We are not responsible for deterioration in product quality resulting from improper storage or handling after delivery.

9. Delays Beyond Our Control

While we strive to deliver orders within the estimated timelines, delays may occur due to circumstances beyond our reasonable control, including:

• severe weather conditions;

• natural disasters;

• strikes or transportation disruptions;

• government restrictions;

• public holidays;

• courier network delays; or

• other force majeure events.

We appreciate your patience in such situations.

10. Order Tracking

Where tracking is available, shipment tracking details will be shared after dispatch via email, SMS, or WhatsApp.

Customers may also contact our support team for shipment updates.

11. Failed Deliveries and Returned Orders

If an order is returned to us because delivery could not be completed due to customer-related reasons, we may:

• cancel the order;

• issue a refund after deducting applicable shipping and handling charges (if permitted by law); or

• arrange re-shipment upon payment of applicable shipping charges.

12. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Vijaya Srinivasa Enterprises

Email: care@drinkandi.com

Phone: +91 9989934568

Address:

Office No. 303, Third Floor,

Lumbini Jewel Mall,

Road No. 2,

Banjara Hills,

Hyderabad – 500034,

Telangana, India