Privacy Policy
Last Updated: 26-July-2026
Vijaya Srinivasa Enterprises (“we,” “us,” “our”) operates the website www.drinkandi.com under the &i brand. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website, create an account, place an order, or otherwise interact with us.
By using the Website, you consent to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
Full name
Email address
Mobile phone number
Billing address
Shipping address
Order Information
Products purchased
Order history
Transaction details
Refund and return requests
Payment Information
Payments are processed securely through third-party payment service providers. We do not collect or store your complete debit card, credit card, UPI, or net banking credentials.
Technical Information
When you visit our Website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Date and time of access
Referring website
Cookies and similar technologies
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Deliver products
Process payments and refunds
Communicate order updates
Respond to customer service requests
Handle complaints and grievances
Improve our products and Website
Detect fraud and enhance Website security
Comply with legal obligations
Send promotional communications where permitted by law or with your consent
3. Cookies and Similar Technologies
Our Website uses cookies and similar technologies to:
Remember your shopping cart
Maintain your login session
Improve Website functionality
Analyze Website traffic
Personalize your shopping experience
You may disable cookies through your browser settings; however, some Website features may not function properly.
4. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties, including:
Payment gateway providers
Courier and logistics partners
Website hosting providers
WooCommerce service providers and plugins
Analytics providers
Government authorities or regulators where required by law
Professional advisers, auditors, or legal consultants where necessary
These third parties are expected to process your information only for the purposes for which it is shared and in accordance with applicable law.
5. Payment Processing
Payments made on the Website are handled by secure third-party payment gateways.
Your payment information is processed directly by the respective payment service providers under their own privacy policies. We do not store your complete payment card details or banking credentials.
6. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to:
Fulfill your orders
Provide customer support
Meet accounting and tax requirements
Resolve disputes
Comply with applicable legal obligations
When your information is no longer required, we will securely delete or anonymize it where reasonably practicable.
8. Marketing Communications
If you subscribe to receive promotional communications, we may send updates regarding products, offers, and promotions.
You may opt out of marketing emails at any time by using the unsubscribe link included in the communication or by contacting us at care@drinkandi.com.
Order confirmations, invoices, shipping updates, and other service-related communications will continue to be sent as necessary.
9. Children’s Privacy
Our Website is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from children. If we become aware that personal information of a child has been collected without appropriate authorization, we will take reasonable steps to delete such information.
10. Third-Party Websites
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their respective privacy policies.
11. Your Rights
Subject to applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information where legally permissible
Withdraw consent where processing is based on consent
Object to or restrict certain processing activities
To exercise these rights, please contact us using the details provided below.
12. International Data Transfers
Your information may be processed or stored using service providers located outside India. Where such transfers occur, we take reasonable measures to ensure that your personal information receives an appropriate level of protection in accordance with applicable laws.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The revised version will be posted on this page with an updated “Last Updated” date. Continued use of the Website after any changes constitutes acceptance of the updated Privacy Policy.
14. Contact Us
For any questions regarding this Privacy Policy or the processing of your personal information, please contact:
Vijaya Srinivasa Enterprises
Email: care@drinkandi.com
Phone: +91 9989934568
Address:
Office No. 303, Third Floor,
Lumbini Jewel Mall,
Road No. 2,
Banjara Hills,
Hyderabad – 500034,
Telangana, India
15. Grievance Officer
For privacy-related concerns or complaints, you may contact:
Grievance Officer
Email: care@drinkandi.com
We will acknowledge your grievance within 48 hours and endeavor to resolve it within the timelines prescribed under applicable law.